Frequently Asked Questions

Direct Primary Care (DPC) is a patient-focused healthcare model designed to eliminate the bureaucracy of traditional practices. By opting out of insurance, DPC simplifies the process, prioritizes your care, and even helps you save money over time.

At East End Wellness, we prioritize hassle-free, personalized healthcare tailored to your lifestyle in the Hamptons. Say goodbye to co-pays for office visits or routine physicals, and enjoy the convenience of addressing many concerns via email or text—no need for an in-person appointment. Experience the attentive, patient-focused care that sets us apart from traditional practices.

At East End Wellness, we deliver personalized healthcare tailored to your unique needs. Whether you're managing an illness, recovering from an injury, or maintaining wellness, our unhurried, comprehensive visits ensure every concern is addressed. Over time, we get to know your health and lifestyle, enabling customized care to keep you at your best. Experience the benefits of truly patient-focused healthcare.

Direct Primary Care (DPC) is a cost-effective alternative to traditional healthcare, offering personalized care with unlimited visits. For those seeking an elevated experience, Concierge Medicine delivers premium, highly tailored services designed to provide the ultimate in personalized healthcare.

Here’s a few articles that profile the Direct Primary Care approach to medicine:

• FORBES: Direct Primary Care: Restoring The Doctor-Patient Relationship
• TIME Medicine is About to Get Personal
• US News Physicians Abandon Insurance for Blue Collar Model
• AARP The Doctor Will See You But Not Your Insurance
• American Academy of Family Physicians Direct Primary Care
• WRAL Patients Pay Monthly Fee, Not Insurance Co-Pay to See Raleigh Physician

See our prices on our pricing page. We charge a flat monthly fee, and in exchange you get unlimited office visits,personalized care, your doctor's cell phone number, and a whole lot more.

Our membership fee provides comprehensive primary care with no copays for office visits. This includes annual wellness exams, sports and school physicals, chronic care management, follow-ups, basic procedures, and treatment for acute illnesses or minor injuries—all with minimal wait times. Enjoy direct communication with your doctor via phone, text, video chat, or email, ensuring convenient, patient-centered care tailored to your needs.

We provide expert care for everyday health concerns such as colds, flu, strep throat, rashes, and injuries, as well as comprehensive management for chronic conditions like diabetes, high blood pressure, high cholesterol, and thyroid disorders. Experience personalized care for both short-term issues and long-term health needs.

With direct access to your doctor, many hospitalizations and specialty referrals can often be avoided. However, when advanced care is needed, we collaborate closely with hospitalists during your stay and coordinate seamlessly with specialists to ensure you receive the expertise required for your treatment. Our commitment is to provide comprehensive, patient-centered care at every stage of your health journey.

Yes. We are happy to accept the children of our enrolled clients. See our pricing page for details.

Our Direct Primary Care (DPC) and Concierge Medicine models are designed to provide unparalleled personalized care. With direct access to your doctor via email or phone, you can reach out anytime, from anywhere, for prompt assistance. Many health concerns can be diagnosed and treated through a simple conversation, saving you time and hassle.

For Concierge Medicine members, the experience is elevated with priority service and highly customized care. From locating the nearest pharmacy to arranging the most appropriate medications, every aspect of your healthcare is streamlined for convenience and effectiveness. Experience care that’s truly tailored to your needs.

We maintain high standards of patient privacy. We will never provide your health information to any third party unless you specifically ask that we do so.

Charges will be added and applied to your preferred method of payment.

At East End Wellness, we value an open, honest, and respectful relationship with our members. Our memberships are designed with flexibility to meet your needs:

• Annual Memberships: Require a 12-month commitment for both Direct Primary Care (DPC) and Concierge Medicine.
• Seasonal Summer Memberships: Available with a 3-month commitment for those who spend the summer in the Hamptons.

If you have a concern that we cannot resolve together, we will work with you to terminate your membership amicably. Your satisfaction and trust are our priorities.

Unfortunately, no. Your retainer is not yet defined as a "medical expense" in most states and as such is not deductible. Please confer with your tax consultant to clarify tax consequences in your particular circumstances.

Our Direct Primary Care (DPC) and Concierge Medicine models are built on a direct, personal relationship between you and your doctor, free from insurance restrictions. This streamlined approach ensures your care is guided by your needs, not by external limitations.

Much like auto insurance is reserved for major repairs, health insurance shouldn't complicate routine care like physicals, office visits, or simple tests. By bypassing insurance, we eliminate unnecessary complexity and provide a transparent membership model—monthly or seasonal—that allows us to focus solely on your health. DPC members also benefit from wholesale pricing on lab tests, imaging, and medications.

For those seeking elevated care, Concierge Medicine offers premium, highly customized plans tailored to your unique needs and lifestyle. Both models prioritize transparency and patient-centered care, putting you in control of your health and well-being.

We provide care to all patients regardless of insurance status. As we operate entirely outside the insurance system, services provided here are not eligible for insurance reimbursement. However, we strongly recommend maintaining insurance coverage to protect against significant health events or emergencies that require extensive care.

We recommend that patients maintain a high-deductible health plan paired with a health savings account (HSA). This type of coverage provides essential protection for major health events while keeping costs manageable.

Yes, Medicare patients are welcome. You’ll simply need to sign a one-time waiver stating that neither you nor our practice will bill Medicare for our services. While Medicare does not cover services provided within our practice, your Medicare benefits remain fully intact for all other medical care, including laboratory tests, imaging, medications, and hospitalizations we prescribe. This ensures you can enjoy our personalized care while retaining full access to your Medicare coverage for other needs.

Yes, our services qualify for reimbursement through Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA), providing you with a convenient and tax-advantaged way to pay for your care.